Shipping policy

At Glory to God Grip Socks, we are committed to providing fast and reliable shipping. Please read the following information to understand our shipping process, delivery times, and any associated costs.

1. Order Processing

  • Processing Time: Orders are processed within 1-3 business days (excluding weekends and public holidays) once your payment has been verified. You will receive a confirmation email once your order has been shipped.
  • Changes or Cancellations: We strive to process orders as quickly as possible. Once an order has been placed, we may not be able to make changes or cancellations. Please contact us at ac@glorytogodgripsocks.com.au as soon as possible if you need to make adjustments.

2. Shipping Options & Delivery Times

We offer the following shipping options for both domestic and international orders:

Domestic (Australia)

  • Standard Shipping: 3-7 business days
  • Express Shipping: 1-3 business days

International

  • Standard International Shipping: 7-21 business days, depending on the destination country.
  • Express International Shipping: 3-7 business days, depending on the destination country.

Please note that these delivery times are estimates and may vary due to customs processing or other unforeseen delays.

3. Shipping Costs

Shipping costs vary depending on your location and the selected shipping method. Shipping charges will be calculated and displayed at checkout.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information. You can use the provided tracking number to check the status of your delivery.

5. Customs, Duties & Taxes (for International Orders)

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for more information on potential charges.

6. Delayed or Lost Shipments

While we strive to ensure timely delivery, occasionally, packages may be delayed due to factors outside our control, such as customs processing or carrier delays. If your order is significantly delayed, please contact us at ac@glorytogodgripsocks.com.au, and we will do our best to assist you.

7. Incorrect Shipping Information

Please ensure that your shipping information is accurate when placing your order. Glory to God Grip Socks is not responsible for undelivered packages due to incorrect or incomplete shipping addresses. If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment (additional charges may apply).

8. Contact Us

If you have any questions about shipping or need assistance with your order, please reach out to us at ac@glorytogodgripsocks.com.au.

Thank you for choosing Glory to God Grip Socks!

Last Updated: (5/11/24)